Privacy Policy

Precision Piping J&MB LLC (“we,” “our,” “us”) is committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information, including data collected through our SMS/text messaging communications.

Information We Collect

We may collect personal information when you interact with our services, including when you:

• Request plumbing services
• Fill out forms on our website
• Contact us for support or inquiries
• Communicate with us via phone, email, or SMS

The information we collect may include:

• Name
• Phone number
• Email address
• Service address
• Details related to your service request or inquiry

How We Use Your Information

We use your information to provide efficient and reliable service, including:

• Scheduling and confirming appointments
• Sending service updates and notifications
• Providing invoices, billing alerts, and reminders
• Notifying you of technician arrivals
• Sending promotional or marketing messages (only with your consent)
• Improving customer service and overall communication

SMS/Text Messaging & Consent

By providing your mobile number, you consent to receive SMS/text messages from Precision Piping J&MB LLC related to your services and communication preferences.

• Message frequency may vary depending on your service activity
• Standard message and data rates may apply based on your mobile carrier

These messages may include:

• Appointment reminders
• Service confirmations and updates
• Technician arrival notifications
• Optional promotional offers and updates

Opt-Out & Support

You can opt out of receiving SMS messages at any time by replying STOP to any message. Once unsubscribed, you will no longer receive further messages unless you opt in again.

For assistance or support, you can:

• Reply HELP to any message
• Call us at 205-436-9243

Data Sharing & Third Parties

We respect your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only with trusted third-party service providers who assist us in operating our business, such as:

• Scheduling and dispatch systems
• Billing and payment processing platforms
• Communication and messaging services

These providers are required to maintain the confidentiality and security of your information.

Data Security

We implement reasonable and industry-standard security measures to protect your personal information from:

• Unauthorized access
• Data loss or misuse
• Unauthorized disclosure

While we take strong precautions, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to access, update, or request deletion of your personal information where applicable. If you would like to make such a request, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📞 205-436-9243
📍 Serving Birmingham, AL and surrounding areas